IT IS IMPORTANT TO NOTE THAT THE USE OF THIS WEB SITE IS SUBJECT TO THE TERMS AND CONDITIONS OF USE SET OUT BELOW. BY USING THIS SITE THE USER AGREES TO OBSERVE ALL TERMS & CONDITIONS OF USE, INCLUDING ANY PRIVACY OR OTHER POLICIES WHICH MAY APPEAR ELSEWHERE ON THIS WEB SITE.

Terms and Conditions of use

IT IS IMPORTANT TO NOTE THAT THE USE OF THIS WEB SITE IS SUBJECT TO THE TERMS AND CONDITIONS OF USE SET OUT BELOW. BY USING THIS SITE THE USER AGREES TO OBSERVE ALL TERMS & CONDITIONS OF USE, INCLUDING ANY PRIVACY OR OTHER POLICIES WHICH MAY APPEAR ELSEWHERE ON THIS WEB SITE.

Definitions
"the web site owner" means The Vuvuzela Hotline (Pty) Ltd
"this web site" means www.thehotline.co.za and all sub pages thereof excluding links to external sites
"user" means any person accessing any part of the web site
"consumer" means any natural person who enters or intends entering into an electronic transaction with this site as the end-user of the goods or services offered by this site
"ECT Act" means the Electronic Communications and Transactions Act 25 of 2002

Use of this site

1. Use of this web site is at the sole risk of the user.
2. Unless otherwise indicated, users are welcome to copy, download or print out any of the visible text or images on this web site for personal and non-commercial use. Any use of the visible text or images on this web site must be accompanied by the following notice:
   "© The Vuvuzela Hotline (Pty) Ltd 2005. All rights reserved."
3. Commercial use or other non-personal use may, at the discretion of the web site owner, be permitted upon prior written request. A request for permission can be submitted by e-mailing wouter@thehotline.co.za
   
   Contact information
4. Please submit any query in respect of these Terms & Conditions or the use of this web site to us in any of the following ways
   
   Web site owner: The Vuvuzela Hotline (Pty) Ltd CC
   Company Number : 2005/020883/07
   Contact: Jonathan Jacobs
   Tel . +27 (21) 9463848
   E-mail : wouter@thehotline.co.za
   Postal Address : 6 End Street, Bellville, South Africa
   Domicilium address : 6 End Street, Bellville, South Africa
5. Should a consumer wish to lodge a complaint to the effect that this site does not comply with Chapter 7 of the ECT Act, such complaint can be directed to the Consumer Affairs Committee, care of the Department of Trade and Industry.
   
   No offer
6. Users should regard nothing contained in this web site as an offer but merely as an invitation to do business.
   
   Time of manner of contracting
7. Transactions are concluded only through the means listed in the web site - the mere sending of data messages shall not necessarily bind the web site owner to any agreement.
8. No binding agreements are entered into with users solely through the use of this web site. A binding contract will only be entered into once the web site owner has confirmed agreement as to the order, total cost including shipping and payment terms.
   
   Payment and pricing
9. All prices quoted on this web site are inclusive of Value-Added Tax.
10. Once a successful transaction has been entered into the web site owner will e-mail a record of the transaction to the relevant user.
11. The web site owner expressly reserves the right to alter or amend any of the prices and rates set out on this web site without any prior notice.
    Performance
12. Under section 46(2) of the ECT Act the consumer may cancel the transaction on seven (7) days ' written notice in the event of the web site owner not complying with clause 10 above.
    
    Disclaimers
13. SUBJECT TO THE CONSUMER PROTECTION PROVISIONS CONTAINED IN SECTION 43 OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT 25 OF 2002, THIS ENTIRE WEB SITE, INCLUDING BUT NOT LIMITED TO TEXT, TECHNOLOGY, IMAGES, LINKS, DOWNLOADS AND CODING, IS PROVIDED "AS IS" AND "AS AVAILABLE". THE WEB SITE OWNER MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES AS TO THE CORRECTNESS OR SUITABILITY OF EITHER THE WEB SITE OR THE INFORMATION CONTAINED IN IT, INCLUDING PICTORIAL REPRESENTATIONS.
14. Subject to the consumer protection provisions contained in section 43 of the Electronic Communications and Transactions Act 25 of 2002, the web site owner disclaims all responsibility or liability for any damages, including but not limited to direct, economic, consequential loss or loss of profits, resulting from the use of this web site in any manner, or from the use or inability to use any product or service acquired through this web site.
15. It is the exclusive responsibility of the user to ascertain that any service offered from or through this web site meets the user ' s requirements and is compatible with the user ' s hardware and/or software configuration.
16. Any information or expressions of opinion found on this web site should not be regarded as professional advice or opinions and users should, where relevant, consult professional advice before acting on the information and/or opinions set out in this web site.
    
    Security
17. While the web site owner takes all reasonable security precautions, no liability will lie for damage caused by the malicious use of this site or by destructive data or code that is passed on to the user through the use of this site.
18. The web site owner will pursue prosecution of and compensation from any person that delivers or attempts to deliver any destructive code to this web site or attempts to gain unauthorized access to any page on this web site.
    
    Copyright and Intellectual Property protection
19. Copyright in all information, images, source codes, trademarks, hyperlinks and other original material, of whatever nature, contained in this web site and which is not attributed to a third party, is held by The Vuvuzela Hotline (Pty) Ltd under domestic and international law and treaty. The web site owner expressly asserts and reserves all its rights in this regard.
    
    
    Hyperlinks, deep links, advertising, framing
20. The express permission in writing of the web site owner is required before any hyperlink other than to the Home Page of this web site is created. Permission, if granted, will be subject to the condition that the party linking to this site alerts users to the application of these terms and conditions. Requests for permission can be mailed to wouter@thehotline.co.za
21. Permission to link to this web site is given without assumption of any liability. The web site owner reserves the right to withdraw permission granted to link to this web site at any time and for any reason.
22. Hyperlinks and/or advertisements contained on this web site and directed towards other web sites or users are provided without any warranties or endorsements as to the legality, content, suitability, accuracy or security of the site linked to, and the web site owner shall not be held liable, either directly or indirectly, for the content, use or inability to use or access any hyperlink or advertisement. This web site in no manner controls or edits the content of sites or pages linked to.
    
    Use of the sites or pages linked to is accordingly exclusively at the risk of the user
23. The express permission in writing of the web site owner, which may be subject to conditions, is required before this site, any of its pages and/or any of the information contained on the site is framed. Requests for permission can be mailed to wouter@thehotline.co.za

What law governs this Agreement?

1. The user hereby agrees that the law applicable to these terms and conditions of use (including the inability to use this web site and its privacy policy), its interpretation and any matter or litigation arising from it will be the law of South Africa .
2. Users of this web site are encouraged to familiarise themselves with the South African law relating to electronic communications and transactions as contained in the Electronic Communications and Transactions Act 25 of 2002.
   
   Dispute resolution
3. The user consents to the jurisdiction of the Magistrate ' s Court having jurisdiction in terms of section 28 of the Magistrate ' s Court Act as amended in respect of any dispute flowing from the use of this web site.
   OR
   Alternative Dispute Resolution
   Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be settled by the dispute resolution process in accordance with the TrustEnforce.org Mediation and Arbitration rules, which rules are deemed to be incorporated by reference into this clause.
   Where the dispute has arisen in South Africa between parties in South Africa the place of the arbitration is deemed to be Cape Town , so the arbitration will be governed by these rules and by the arbitration law of South Africa and the dispute will be resolved in accordance with the law of South Africa .
   In the case of an international arbitration the dispute will be resolved in accordance with the United Nations Convention on Contracts for the International Sale of Goods (1980)(if concerned with the sale of goods) and the UNIDROIT Principles of International general Contracts (1994), supplemented where necessary by the CENTRAL List of lex mercatoria principles, rules and standards.
   The language used during the dispute resolution process will be English.
   For further information on Trustenforce.org please visit www.trustenforce.org .
   
   Amendment of the terms and conditions of this Agreement
4. Please note that, due to legal and other developments, we may be required to amend these Terms and Conditions of Use from time to time. Please refer to the last revision date at the top of this page.
5. The web site owner will attempt to give notice of any amendments, but reserves the right to effect binding amendments, additions or deletions without notice.
   Enforceability of this Agreement.
6. In the event of any part of these Terms and Conditions being found to be partially or fully invalid or unenforceable, for whatever reason, such term(s) and/or condition(s) shall be severable from the balance of this Agreement and shall not affect the application or enforceability of the remainder of this Agreement.
7. These Terms of Use contain the record of the entire agreement between the user and the web site owner.
8. Failure to enforce any provision of these Terms and Conditions shall not be deemed a waiver of such provision nor of the right to enforce such provision.