We charge a monthly Hotline service fee to provide a 24 hour a day, 365 days a year, Fraud and Ethics reporting service to our customers. Our knowledgeable Call centre agents, are always available and ready, to take calls, in all eleven official South African languages; Zulu, Xhosa, Afrikaans, English, Sepedi, Tswana, Southern Sotho, Swati, Venda, Ndebele and Tsonga.

Fraud can be reported via, Telephone, Email, SMS, Website, Mobile Application, Fax or Freepost

Our monthly Hotline service fee includes 24-hour availability, via all reporting channels and the following management and reports

• Project Management
• Handling all calls and incidents reported via the various reporting channels
• Populating questionnaires
• Writing and distribution of daily reports within 24 hours
• Writing and distribution of Monthly reports and Quarterly reports